OUR GUARANTEE
At ROYER, we hold our products quality and the satisfaction of a job well done close to our hearts. ROYER warrants its products against material and workmanship defects for a period of six (6) months from the date of purchase. If you think that your product is defective, return it immediately with your proof of purchase to the point of sale. After inspection, products deemed defective will be replaced as soon as possible without charge. Note however that this warranty does not apply to normal wear, intentional damage, abnormal manner of storage, alterations, repairs, improper use or unreasonable use.
WHAT TO DO IF YOUR PRODUCT SEEMS DEFECTIVE?
ONLINE PURCHASES
If your order was made on Royer.com, fill-out the Warranty Claim form, found here.
If your order was made on an Authorized Dealer website, please contact the AUthorized Dealer's customer service for more information.
IN-STORE PURCHASES
If your order was made on Royer.com, fill-out the Warranty Claim form, found here.
If your order was made on an Authorized Dealer website, please contact the AUthorized Dealer's customer service for more information.
EXCLUSIONS
If your order was made on Royer.com, fill-out the Warranty Claim form, found here.
If your order was made on an Authorized Dealer website, please contact the AUthorized Dealer's customer service for more information.
WARRANTY CLAIM FORM FOR DEFECTIVE PRODUCTS
NEW ITEM RETURN & EXCHANGE FORM
If you need more information or have questions, please contact us.